Find answers to common questions about Maison Manin, our jewelry, ordering, delivery, care, after-sales service, and packaging.
Maison Manin is a fine jewelry house centered on the heart as a lasting symbol of love. Every piece is created from the belief that meaningful love deserves something beautiful to be given, worn, and kept close.
The name Manin comes from มนินท์, a Thai word meaning “heart” — the place where love, thought, emotion, and the inner self reside. The name reflects the emotional meaning at the heart of Maison Manin.
Maison Manin jewelry is crafted in Thailand by experienced jewelry makers, combining traditional craftsmanship with modern precision and finishing techniques.
Maison Manin believes that love is a source of strength and inspiration. The brand creates jewelry as a lasting symbol of that love — something to be given, worn, cherished, and kept close through meaningful moments in life.
Maison Manin places the heart at the center of its identity, combining emotional meaning with fine jewelry craftsmanship. Each piece is designed to be more than an accessory — it is created as a personal symbol of love, memory, and connection.
Materials vary by design and may include 925 sterling silver, 18K gold, lab-grown diamonds, natural diamonds, rubies, emeralds, and sapphires.
Yes. Selected designs use 925 sterling silver or 18K gold. The exact material used is stated on each product page.
Yes. When a design specifies natural colored gemstones, genuine natural gemstones are used.
You can find the exact materials, gemstone details, diamond type, and other relevant specifications on the individual product page for each Maison Manin piece.
The materials, diamond type, and relevant specifications are identified on the individual product page.
Availability depends on the individual design. Some pieces may be ready for immediate delivery, while others are available as pre-order, limited-production, or special-order pieces.
Standard pre-order pieces are generally expected to be completed within approximately 45 days from confirmation of the order.
Selected Maison Manin pieces may be personalised with engraving for 18k gold pieces.
Selected Maison Manin 18k gold pieces may be personalised with engraving. Engraving availability, character limits, and layout depend on the individual piece. Please contact Maison Manin before ordering if you have a specific request.
Selected designs may be available for special-order customisation. Requests involving gemstones, precious metals, dimensions, or design details can be discussed individually with Maison Manin.
Eligible pre-order pieces may be available through a deposit-based ordering process. The required deposit, remaining balance, and payment schedule will be stated when the order is placed.
For Pre-order pieces, production begins once the required payment has been confirmed.
For Normal pieces, the product will be shipped the next day after payment confirmation.
The availability of each item as either a Pre-order or Normal piece is specified on the individual product page.
Secure worldwide credit card payment and local Thai bank transfer options are available and will be shown during checkout.
Shipping fee: USD 30 or USD 50, depending on the destination.
Available to selected international destinations. Delivery times vary depending on the destination and customs clearance. Any applicable import duties, taxes, customs fees, or destination charges are the responsibility of the recipient.
Yes. International delivery is available to selected destinations. Shipping charges and transit times may vary depending on the destination. Any customs duties, import duties, taxes, or other fees imposed by the destination country are the responsibility of the customer.
Yes, with appropriate care. Avoid unnecessary exposure to water, perfume, cosmetics, household chemicals, impact, and abrasive surfaces to help preserve its appearance.
We recommend removing your jewelry before showering or swimming. Chlorine, salt water, soaps, and other chemicals may affect precious-metal finishes.
We recommend applying perfume, lotions, and cosmetics first and allowing them to dry before putting on your jewelry.
For routine care, gently wipe your jewelry with a clean, soft jewelry cloth after wearing.
Keep your jewelry clean and dry, and store pieces separately in a protected place to reduce exposure to moisture, dust, impact, and abrasive surfaces.
Eligible pieces receive 90-Day Craftsmanship Care for craftsmanship-related issues under normal use.
It covers eligible craftsmanship-related issues. Accidental impact, improper handling, misuse, chemical exposure, and normal wear are not considered craftsmanship defects.
Please contact Maison Manin so the piece can be assessed. Repair options depend on the condition and construction of the individual piece.
Yes. Maison Manin can assess repairs involving settings, components, or general restoration and will advise you of any applicable cost before proceeding.
Yes. Maison Manin offers professional re-plating services for eligible pieces to help restore their original appearance.
Selected Maison Manin pieces are presented with a complimentary genuine leather Travel Case.
Keep the Travel Case in a cool, dry place away from direct sunlight, excessive heat, high humidity, water, perfume, cosmetics, alcohol, and cleaning chemicals.
Yes. The Travel Case is designed for storing and carrying Maison Manin jewelry while travelling or when the piece is not being worn.
For ordinary dust or light marks, gently wipe it with a clean, soft, dry cloth. If necessary, use a cloth that is only slightly damp and allow the case to air-dry naturally. Avoid alcohol, detergents, solvents, household cleaners, and excessive water.
Gently blot away excess moisture with a clean, soft cloth and leave the case open to air-dry naturally at room temperature. Do not use a hair dryer, heater, or direct sunlight.
A lab-grown diamond is a real diamond created in a controlled laboratory environment using advanced technology. .
It has essentially the same chemical composition, crystal structure, hardness and optical properties as a natural diamond. The main difference is its origin — natural diamonds are formed beneath the Earth, while lab-grown diamonds are created in a laboratory
Yes. Lab-grown diamonds are real diamonds. They are made of crystalline carbon, just like natural diamonds, and display the brilliance, hardness and optical characteristics associated with diamond.
They are not imitation diamonds or diamond simulants such as cubic zirconia or glass.
CVD stands for Chemical Vapor Deposition, one of the technologies used to create lab-grown diamonds.
In a controlled environment, carbon atoms gradually build upon a small diamond seed, forming a diamond crystal layer by layer.
The result is a real diamond with the same fundamental material properties as a natural diamond.
CVD diamond is a type of lab-grown diamond.
“Lab-grown diamond” describes where the diamond is created, while “CVD” refers to the specific technology used to grow it.
Maison Manin uses CVD lab-grown diamonds in selected designs.
The primary difference is their origin.
Natural diamonds are formed deep within the Earth over geological periods, while CVD diamonds are grown under carefully controlled laboratory conditions.
Both are real diamonds and share essentially the same chemical composition, crystal structure and optical properties.
Lab-grown diamonds allow Maison Manin to create designs with exceptional brilliance and extensive diamond setting at a more accessible price.
Maison Manin selects the type of diamond according to the character and intention of each design, and the diamond type used will be clearly stated on the individual product page.
We are delighted to assist you with inquiries, private orders, and Maison Manin boutique services.
❦ © 2026 Maison Manin. All rights reserved.
❦ © 2026 MAISON MANIN. All rights reserved.
Selected designs are protected by registered design rights and/or copyright. Unauthorized reproduction is prohibited.
Heart is our language. Luxury is our promise.